CloseBot

If you don't like the response the bot gave, learn how to troubleshoot why it gave that response and how to fix it

"Why Did My Bot Say That?"

Address incorrect availability being given or false confirmation of booking - calendar booking issues

Learn how to replicate bot responses by testing with OpenAI's playground for users who want fine-tuned troubleshooting ability

Different OpenAI Error messages found in your dashboard logs and what they mean falling back to use CloseBot credits

troubleshoot how AI is using your uploaded documents to find errors in library references, giving wrong information

Troubleshooting when your bot is not responding to messages at all.  How to resolve this issue.

Everything you need to know about why your bot may or may not be updating fields as you desire

Articles focused on helping you troubleshoot issues

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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