Objective titles are your way of identifying what goal your bot is working on and which goals have been completed. It shows up in a couple of locations, but it does not affect the bot's performance.

Here are some areas where you may notice the objective title:

To edit an objective title, simply click on the objective card and edit the title field. These changes do not take effect until you click save upon closing the objective modal.

If you have integrated a GoHighLevel account, you'll see a list of objective titles that get loaded into your Goals Accomplished field that gets added to your account when you connect. We add all of your objectives to this section automatically each time you save. However, if you delete objectives, you will have to manually delete them from your GoHighLevel Goals Accomplished field manually.

The bot will automatically add checkmarks next to goals accomplished for the contact so you have a visual of progress. You can even use this section to trigger workflows depending on goals accomplished or to skip objectives.

On your CloseBot dashboard you'll see the objective title next to messages to show you the objective that your bot was working on when it generated that message. It's helpful to know where you bot is in its thought process as it's generating a message.

Notice there are some messages with green checkmarks next to them. This means that the bot completed an objective at this stage in the conversation and either moved on to the next objective, or ran out of objectives to attempt. You can see the objective that was completed quickly by hovering over the green checkmark ✅

In this example you can see the bot completed the objective labeled crm and has moved on to the objective labeled email.

You can see a more detailed view of objectives completed and the current objective by clicking on a bot-sent message. Here we can clearly see that the bot has finished the objectives name, industry, and crm and is actively working on email.