CloseBot

How to best set up Bot Objectives in Bot Settings to allow your bot to identify objectives and move through an objective flow

Objectives Quick Overview

Learn about objective titles, where you'll see them and how they are used

The short description is the most important part of your objective.  If you read just one article, read this one!

What the extra prompt area does in the objective builder and tips on how to use it

There are two types of objectives:  Give Info and Get Info.  Learn how they operate here

The sensitivity of an objective sets the rating threshold required for an objective to be considered completed

Find out more about moving objectives around and how objective order is determined

Find out how to use the Max Attempt Limit on objectives to allow your bot to "give up" after so many attempts

If you're using a GoHighLevel CRM, learn how to auto-update fields with objectives

Find out more about the advanced training section of objectives - for use only by experts suggested

Articles focused around the best use of our objective builder

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

{assigneeName} needs more information from you