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Extra Prompt Area

What the extra prompt area does in the objective builder and tips on how to use it

Bryce DeCora avatar
Written by Bryce DeCora
Updated over 2 months ago

You'll notice a default hidden field called the Extra Prompt. Information saved here is only presented to your bot when it's working on accomplishing this objective.

The extra prompt is used to expand on your short description. Any objective-specific information should be put in this section instead of your main tab. This prompt area behaves just like the main prompt, but is only visible to the bot while it’s working on this specific objective. This is your time to give the bot extra clarity or information specific to this stage in the lead conversation. Examples on what to put here:

  • Extra clarification on the objective description

  • Explicit instructions on how you want to bot to respond in certain scenarios during this objective stage

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